What our clients are saying...
Union Gospel Mission
"We are a medium size company growing in to a large one. We had various servers to manage, close to 100 computers, and needed to step up to the big time. We were not adequately funding our IT needs, were unprotected, and weren’t getting successful backups consistently. Out of the few vendors I contacted, MyCustomIT was the most personable. They are easy to communicate with and have knowledgeable, competent staff with experience in all areas of technical support including everything from phones to surveillance and our networks. The have an organized way to submit requests, and work with you to prioritize your needs. Their billing process makes it easy to break out expenses to various cost centers. They check our systems daily for updates and security, and make sure our backups are successful. They’re awesome."
Dean Bitz - Director of Operations and Enterprise Divisions - Union Gospel Mission
Accurate Molded Plastics
"Our company had a previous IT provider for nearly 10 years. When we needed to upgrade our network systems the previous supplier couldn't provide the level of support the new systems upgrades required. We contacted MyCustomIT and they responded immediately, and were confident they could provide the support we required. Early in 2010 we switched our IT services and we've never looked back in dismay or regret. They give excellent service with both onsite and offsite assistance. They're very professional, efficient and always on time. Their employees are very courteous and responsive to our needs. They are experts in Windows Operating systems, Exchange and Citrix, plus much more.They were able to reduce our weekly servers’ downtimes to nearly zero. Regular server maintenance is scheduled during the server off-times or during the weekend so there is little if any interruption. I highly recommend MyCustomIT to any business requiring an IT service provider. We are absolutely satisfied with their service and intend to remain partners with them for a very long time into the future."
Gregory Quinn - Accurate Molded Plastics
Camp Fire USA Inland Northwest Council
"I feel MyCustomIT rose to the top in their fast, appropriate response to our flooded building. Before the flood, John Phillips’ careful planning established a safe location for our server. Putting it up on pallets above the concrete floor prevented a major disaster, from which we would have had trouble recovering without loss of data, time and revenue. During the crisis, Bob Bailey asked how they could help. He sent Rob Miller immediately to rewire some of our cabled connections, especially in the Finance area, so those employees could continue to work. As Elizabeth Giles wrote, “MyCustomIT’s foresight and strong network planning completely saved us after our building was flooded. By moving our server into a better environment and lifting it onto a cart, they saved all of our information! MyCustomIT’s network solutions allowed us to keep operational- even when our building wasn’t! More than half of the office is now working remotely and it didn’t require anything new to be put into place or for us to skip a beat of business!”
Ellen Watkins - Registration & Information Manager - Camp Fire USA Inland Northwest Council
Benefit Consultants Northwest/Bain Insurance Agency
"MyCustomIT has taken the headache and stress out of the IT issues with our company. They are responsive, knowledgeable and cost effective. Being able to assign an issue and have it handled seamlessly is amazing. They promised a lot and delivered even better!!"
Linda Bain - Benefits Consultants Northwest
The Center for Personal Protection and Safety
"As a small, rapidly growing company, MyCustomIT has not only met our every day network challenges, but has provided innovative solutions to meet our developing needs. Outstanding customer service sets MyCustomIT apart. No issue is too trivial or too difficult for their expert technicians. To help minimize our out-of-pocket costs, MyCustomIT collaborates with our team to provide training or options we can pursue on our own. They often work after hours and weekends to solve problems to minimize downtime for our staff. Don’t look any further - MyCustomIT will exceed your expectations!"
Jim Sporleder - President - Center for Personal Protection & Safety
"In the past, we have worked with software companies that tried to make what we needed fit into what they offered. Big frustrations! MyCustomIT has gone the extra mile to deliver us a system custom-designed to fit our needs, with many features that automate tasks that used to take countless hours. We have received excellent customer feedback for our registration system’s ease of use. The MyCustomIT-designed system, as well as the follow-up tech support, has been outstanding."
Andy Sonneland - Executive Director - Camp Spalding
Mt. Spokane Church
"As a Senior Pastor for almost 35 years, I have learned to appreciate how significantly our church has been blessed by utilizing the services of MyCustomIT. The value to our church continues to grow due to their relational and genuine interest in helping us develop and meet our technical needs. Their products and services have been specifically designed to increase our impact in ministry. We are truly grateful. Their support services, custom programming and tech management have exceeded our expectations when it comes to working on the logistics of running our church. May I suggest that if you have a technical need - MyCustomIT can work with you to make sure it’s met! I give them my highest recommendation – they have been a blessing to us."
Dr. Bob Smith - Senior Pastor - Mt. Spokane Church
Coldwell Banker Schneidmiller
"I am very confident in your awesome customer service and knowledge in getting us to a new level of IT technology and efficiency! Thank you so much for always taking the time to stop and talk with us and explain (again) what our next step is!"
Trudi Kuhn-Office Manager-Coldwell Banker Schneidmiller Realty
IT Support: We support your entire network. Get a full IT support team at the fraction of the cost of in-house staff.
Custom Software: If you have a problem, yo, we’ll solve it… (just kidding). No software system out there to do what you need done? Have us build it for you.
Consulting Services: We love finding ways to help companies run more efficiently and effectively. Contact us for a consulting appointment.